Click Settings in the Formstack navigation.

General

Create the URL for your form. It should be short and descriptive. In most cases, using the form name is appropriate.

Emails and Actions

Notification Emails

By default, the person who created the form will receive the email notification when the form is submitted. This can be changed.

Edit the properties by clicking Notification Email.

You can add additional email addresses including office entity accounts.
Save your email settings.

Advanced Notification Email Instructions

Confirmation Emails

Confirmation emails can be sent to the user with additional information or next steps. You can create a custom message using fields from the form.

Confirmation emails are also used with multi-step forms where more than one approval may be needed or if you need to collect information from other sources. These features will be explained in Formstack Advanced Training.

After the Form is Submitted

The After the Form is Submitted section allows you to choose what the user sees after they hit submit. By default, they will see generic successful completion page.

Display the Default Message

Display a Custom Message

You can create a custom message to display on the screen. You can thank the user for submitting the form and provide them with additional information.

Redirect to an External URL

If your form is embedded in your website, it might be best to create a “thank you” page and direct the user there after the form is submitted to keep the user in your website.